Terms of service
General Terms and Conditions for Consumers
1. Scope
The following Terms and Conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their trade or profession.
2. Contractual Partner, Conclusion of Contract, Correction Options
The purchase contract is concluded with share GmbH.
By placing the products in the online shop, we make a binding offer to enter into a contract for these items. You may place our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive another confirmation by email.
3. Contract Language, Storage of Contract Text
The language(s) available for the conclusion of the contract: German
The text of the contract is not stored by us.
4. Delivery Conditions
In addition to the stated product prices, shipping costs apply. You can find out more about the amount of shipping costs in the offers.
We deliver only by shipping. Self-collection of the goods is unfortunately not possible.
5. Payment
The following payment methods are generally available in our shop:
Credit Card
During the order process, you provide your credit card details. Your card will be charged immediately after placing the order.
SEPA Direct Debit
By placing the order, you grant us a SEPA direct debit mandate. We will inform you about the date of the account debit at least one banking day in advance (so-called prenotification). A banking day is any working day except Saturdays, nationwide public holidays, and 24 and 31 December of each year.
Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the “Safari” browser, be registered with Apple, have activated the Apple Pay function, verify yourself with your login details, and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. Further information is provided during the order process.
Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer you the payment options described below. Payment via Klarna is only available to consumers. Unless otherwise specified below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information is provided with the respective payment option and during the order process.
Purchase on Account via Klarna
The invoice amount is due 30 days after dispatch of the goods and receipt of the invoice.
Klarna may offer additional payment options in the customer account to registered and, according to its own criteria, selected Klarna customers. We have no influence on this; any individually offered payment modalities relate to your contractual relationship with Klarna. Further information can be found in your Klarna account.
PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, identify yourself with your login details, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order. Further information is provided during the order process.
PayPal may offer additional payment options in the customer account to registered and, according to its own criteria, selected PayPal customers. We have no influence on this; any individually offered payment modalities relate to your contractual relationship with PayPal. Further information can be found in your PayPal account.
Sofort by Klarna
To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany, you must have an online banking-enabled bank account, identify yourself accordingly, and confirm the payment instruction. Your account will be debited immediately after placing the order. Further information is provided during the order process.
6. Retention of Title
The goods remain our property until full payment has been made.
7. Transport Damage
If goods are delivered with obvious transport damage, please complain about such defects to the delivery agent as soon as possible and please contact us immediately. Failure to make a complaint or contact us does not affect your legal claims and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the carrier or the transport insurance.
8. Warranty and Guarantees
8.1 Statutory Liability for Defects
The statutory liability for defects applies.
8.2 Guarantees and Customer Service
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
Customer service: Please write to us at hello@share.eu
9. Liability
We are always fully liable for claims based on damages caused by us, our legal representatives or vicarious agents
- in the event of injury to life, body or health,
- in the event of intentional or grossly negligent breach of duty,
- in the event of guarantee promises, where agreed, or
- where the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner regularly relies (cardinal obligations), due to slight negligence on our part, our legal representatives or vicarious agents, liability is limited to the foreseeable damage typical for the contract at the time of conclusion.
Otherwise, claims for damages are excluded.
10. Code of Conduct
We have submitted to the following code(s) of conduct:
11. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
General Terms and Conditions for Business Customers
1. Scope
The following Terms and Conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at entrepreneurs.
An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their trade or profession. These Terms and Conditions also apply to legal entities under public law and special funds under public law.
2. Contractual Partner, Conclusion of Contract, Correction Options
The purchase contract is concluded with share GmbH.
By placing the products in the online shop, we make a binding offer to enter into a contract for these items. You may place our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive another confirmation by email.
Supplements and amendments to the agreements made, including these Terms and Conditions, must be in text form to be effective.
Each order constitutes a separate and independent transaction. No claim to future deliveries arises from this.
3. Contract Language, Storage of Contract Text
The language(s) available for the conclusion of the contract: German
The text of the contract is stored by us but, for security reasons, is not accessible online. Our Terms and Conditions can be viewed at any time in the online shop.
4. Delivery Conditions
We deliver exclusively by shipping. Self-collection of the goods is not possible. Delivery to parcel stations does not take place.
Delivery is made ex warehouse. At the customer’s request and expense, we ship to another destination. Partial deliveries are permissible, provided they are reasonable for the customer. The risk passes to the customer upon handover to the carrier.
In the event of delivery delays due to default of acceptance or failure to cooperate, a lump-sum compensation of 0.5% of the net invoice amount per calendar week (maximum 10%) may be charged.
5. Payment
The following payment methods are generally available in our shop:
Credit Card
During the order process, you provide your credit card details. Your card will be charged immediately after placing the order.
SEPA Direct Debit
By placing the order, you grant us a SEPA direct debit mandate. We will inform you about the date of the account debit at least one banking day in advance (so-called prenotification).
Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., you must be registered with Apple, have activated Apple Pay and confirm the payment instruction. The transaction is carried out immediately after placing the order.
Klarna
In cooperation with Klarna, we offer certain payment methods. These are available exclusively to consumers and are therefore not selectable for B2B orders.
PayPal
To pay the invoice amount via PayPal, you must be registered there, identify yourself and confirm the payment instruction. The payment is carried out immediately after placing the order.
Sofort by Klarna
This payment method is available exclusively to consumers.
The invoice amount is due for payment no later than 14 days after receipt of the goods and the invoice. In the event of default of payment, we reserve the right to charge statutory default interest as well as a lump-sum fee of EUR 40.
6. Retention of Title
The goods remain our property until full payment has been made. In the event of resale in the ordinary course of business, the purchaser hereby assigns to us, in advance, all claims arising from such resale in the amount of the invoice value of the goods.
7. Transport Damage
The risk of accidental loss and accidental deterioration passes to you upon handover to the transport company.
8. Warranty and Guarantees
8.1 Statutory Liability for Defects
The statutory liability for defects applies with the following restrictions for entrepreneurs:
- For entrepreneurs, the limitation period for claims for defects for new goods is one year from the transfer of risk.
- Used goods are sold under exclusion of any liability for defects.
- The duty to examine and give notice of defects in accordance with § 377 HGB (German Commercial Code) applies.
8.2 Guarantees and Customer Service
Information on any additional guarantees that may apply and their exact conditions can be found with the product or on our information pages.
Customer service: Please write to us at b2b@share.eu
8.3 Recalls
In the event of product recalls, the customer is obliged to cooperate and return affected goods to us. The purchase price will be refunded. Further claims remain unaffected.
9. Liability
We are always fully liable for claims based on damages caused by us, our legal representatives or vicarious agents:
- in the event of injury to life, body or health,
- in the event of intentional or grossly negligent breach of duty,
- in the event of guarantee promises, where agreed, or
- where the scope of application of the Product Liability Act is opened.
In the event of slightly negligent breach of essential contractual obligations, liability is limited in amount to the foreseeable, contract-typical damage at the time of conclusion of the contract. Otherwise, claims for damages are excluded.
10. Third-Party Rights
None of the provisions of these Terms and Conditions shall be construed as granting rights or licenses to intellectual property of share or third parties. Both parties shall inform each other in the event that third-party rights are asserted.
11. Final Provisions
German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
If the purchaser is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is our registered office.
Should individual provisions of these Terms and Conditions be wholly or partially invalid, the remainder of the contract shall remain effective. The statutory provision shall apply in place of the invalid provision.
