Answer questions

Order processing time is usually 1-3 business days. Once shipped, you will receive a shipping confirmation email with a tracking number to track the status of your delivery.

Once an order has been completed, it cannot be changed or cancelled. Please contact our customer service for this.

To cancel your order, you normally have the right to cancel within 14 days of receiving the goods without giving any reason. To cancel your order, please inform us of your decision in writing by email. Include your order number and your contact details. After we have received your cancellation, you have a further 14 days to return the goods to us. Please note that you are responsible for the cost of returning the goods unless the goods are faulty or do not correspond to the order. After we have received the returned goods, we will refund the full purchase price including shipping costs within 14 days, provided the goods are unused and in perfect condition.

If an item is sold out, you can sign up for a notification to receive an email when the item is back in stock.

We accept payments by credit card (Visa, MasterCard, American Express), Klarna, Apple Pay and PayPal. All payments are secure and encrypted to protect your personal data.

You will receive your invoice in your shipping confirmation email.

If you no longer have this email, please contact our customer service.

If you want to know where your package is, you can use the tracking number we sent you by email after your order was shipped. With this tracking number, you can track the current status of your delivery on the shipping provider's website. If you have any problems tracking or need further assistance, do not hesitate to contact our customer service by email at hello@share.eu.

We ship all our packages with DHL, which ensures safe and fast transport to your desired address

Yes, we offer the option of having your order delivered to a DHL Packstation. Please enter the address of your desired Packstation during the ordering process and make sure that you enter the correct Packstation number and your personal postal code.

We currently only ship within Germany.

We accept returns within 14 days of receiving your order. Please ensure that items are returned unused and in their original packaging. If you have any questions, please contact our customer service.

Please note that you will be responsible for the return shipping costs and that you must ensure that the package is adequately stamped.

As soon as we have received and processed your return, we will refund the purchase amount.

Please fill out our complaint form completely. After submitting the form, we will get back to you shortly with further instructions.

You can reach us via our contact form . Our customer service team is available to answer any questions or provide support.

You can now find the share stationery in the edding webshop and soon also in specialist shops again. Since this year, our partner edding has taken over distribution so that we can achieve even more positive impact together. The mission remains the same: every stationery item sold donates one lesson. You can find out more about the education project in Uganda on our project page .